Frequently asked questions
What Is Your Shipping Policy?
All orders are processed within 24 hours, Monday - Friday
We offer free standard shipping on all domestic orders. Expedited shipping is also available for free on orders $100 and more, or for a fee of $8 on smaller purchases.
We use the following carriers to deliver our orders: USPS, UPS and DHL. You will recieve tracking info when your order ships and notifications at each stage until final delivery.
If you choose expedited shipping, it will be a flat rate of $8 for 1-3 day shipping with USPS depending on your area. There are also faster, weight-based services available from other carriers.
Shipping cost for international orders will be determined at checkout based on order weight and location. In addition to the US, we also ship to the following countries: Canada, Mexico, Brazil, Chile, Australia, France and most of the rest of Europe. Import fees may be due based upon your specific country.
WE DO NOT SHIP CBD PRODUCTS TO CANADA
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
Do You Ship CBD To All 50 States in the US?
We currently only ship our CBD products to 47 States.
As of July 2020, Idaho, Nebraska, and South Dakota still do not allow CBD, so we do not ship to those states.
All standard shipping is free for domestic orders. Expedited shipping is available as well, but cost will be determined at checkout.
Do You Ship CBD Internationally?
In addition to the United States, we also ship CBD to the following countries: UK, Mexico, Chile, Brazil, Australia, France, and the majority of Europe. Import fees may be due based upon your specific region.
Do You Have a CBD Wholesale Program?
Yes, we do offer CBD wholesale distribution to all 50 States in the US. The minimum purchase to qualify for wholesale pricing is $500.00.
To apply to become a wholesale retailer you will need an EIN
We offer wholesale cbd oil, wholesale cbd gummies, wholesale cbd flower, wholesale cbd vape, wholesale cbd lotions, and other wholesale cbd products
Do you have Certificates Of Analysis for your CBD products?
We have Certificates Of Analysis for all of our CBG & CBD products. We use reputable third-party labs and rigorously test our hemp flower, cannabis extractions and infusions so that only the most effective, best CBD products are sold to you.
*** When looking at certifiactes of analysis, it's important to remember that there are different types of THC, (THCa, THCv, Delta-8, etc.) and only Delta-9 is pyschoactive and regulated and restricted in some areas. Lab reports will typically distinguish between types of THC, so you'll want to look carefully at the Delta-9 THC content on the COA. ***
What Is Your Return Policy?
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange on your product. To be eligible for a return, your item must be unused and in the same condition that you received it, or you must explain why you are not satisfied with the product to be issued a refund.
To complete your return, we require a receipt or proof of purchase. We reserve the right to deny a refund request when unreasonable, i.e. most of the product has been used but the claim is that you're not satisfied with the product.
There are certain situations where only a partial refund may be granted
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
How Do I Know How Much CBD Is Right For Me?
If you're just starting off using CBD oil, we suggest a 10mg - 25mg dose. So a 300mg Tincture or Edible would work well.
For a more seasoned cannabis user, we reccomend trying 25mg +, up to 100mg doses. A 1500mg - 3000mg CBD oil would work well for this.
If you prefer to smoke or vape CBD, we reccomend new users to try a preroll hemp flower cone or the timed-dose vape pen. More experienced cannabis smokers may find the CBD live resin and flower a better fit.
For more info on how much CBD you should take, see our blog on the subject, or contact us using the contact form.
Will CBD Make Me Fail A Drug Test?
First of all, CBD itself will not show up on a drug test. However, there are different types of CBD, known as broad-spectrum and full-spectrum. Broad-spectrum is less likely to be contaminated with any THC, which is all taken out in the synthesizing process. Full-spectrum CBD, on the other hand, contains all naturally occurring compounds of the cannabis plant, which means trace amounts (0.3% or less) of THC, which can conceivably show up on a drug test. These tests - whether mouth swab, urinalysis, or the less common blood or hair sample - don’t check for CBD, but even these tiny amounts of THC that don’t get you high might still present an obstacle to employment. So if you’re a CBD user who may be subject to random drug tests, it’s best to opt for CBD with no THC.
Is CBD Legal in the United States?
CBD is legal in 47 states, excluding Nebraska, South Dakota and Idaho.
The rest of the United States allows CBD and other cannabis products so long as they contain less than 0.3% THC.
All of the products sold by Simply Crafetd CBD contain less than the fedearlly mandated legal limit set forth by the 2018 Farm Bill
Do your CBD products contain THC?
The majority of our products, including all CBD edibles, tinctures, and topicals contain 0% THC.
Our disposable vape pens, cartridges, and vape ejuice also contain 0% THC.
Our other CBD concetrates, such as the live resin, terp diamonds, bubble hash, kief, and all hemp flowers do contain trace amounts of THC, up to the federally allowed limit of 0.3%
When looking at our smokable hemp flower or extracts' certifiacte of analysis, it's important to remember that there are different types of THC, (THCa, THCv, Delta-8 THC, etc.) and only Delta-9 is pyschoactive and regulated and restricted in some areas. Lab reports will typically distinguish between types of THC, so you'll want to look carefully at the Delta-9 THC content on the COA (Certificate of Analysis).
For details about any specific product, please see our lab results or email us with further inquiries.
Will My Package Be Discreet?
We send all of our products in plain kraft boxes with no logo. The return label will only show "Simply Crafted" for the sender.
Will CBD Get Me High?
No, CBD does not have any psychoactive properties that will make you feel "high" or intoxicated in anyway.
Do you carry Delta-8 THC?
We have a limited selection of Delta-8 THC products, including gummies and cartridges.
Buy Delta-8 THC
What Payment Options Do You Accept?
We accept all major credit cards which are processed through a secure server using SquareUp.
How Do You Read The Lab Reports?
Certificates of Analysis can be a bit over whelming, so we put together a guide on how to read COAs.
The first thing listed is the Certificate of Quality Assurance. This shows exactly what is and isn't in the product. The Certificate of Quality Assurance has product information such as the active and inactive ingredients, lot number, and the manufacturing date. Underneath that, is the analysis of bulk oil and the CBD content, terpenes and physical attributes of the hemp oil.
Next comes the third-party reports. These reports reference the end product — the product being used at home.
Here are a few things to understand in those reports:
Cannabinoid Content: This looks at the isomers of CBD and THC. Some labs report non-detectable or ND for THC content, while others use Limit of Quantitation or
Pesticides: Similar to THC measurement, there will be a reporting of ND or
Microbiology: This covers microbial contamination, particularly yeast, mold, salmonella and E. coli. This testing looks at current contamination and the ability for those microbes to grow in the future. These tests abide by USP regulations for limits on microbials.
Heavy metals: This includes arsenic, cadmium, lead and mercury, which are all heavy metals that can be found in soil and be present on manufacturing equipment. This testing adheres to California's rules, which are the strictest in the country.