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  • How do I use my rewards points?
    Please use the link below **Store account required to access Rewards Program Rewards Program
  • Do you have a wholesale program?
    Yes, we do offer CBD wholesale distribution to all 50 States in the US. The minimum purchase to qualify for wholesale pricing is $500.00. Visti our wholesale website here To apply to become a wholesale retailer you will need an EIN We offer wholesale cbd oil, wholesale cbd gummies, wholesale cbd flower, wholesale cbd vape, wholesale cbd lotions, and other wholesale cbd products
  • Does Simply Crafted sell gift cards?
    Yes we do. You can purchase a gift card here
  • How do you read the lab reports?
    Certificates of Analysis can be a bit over whelming, so we put together a guide on how to read COAs. The first thing listed is the Certificate of Analysis. This shows exactly what is and isn't in the product. The Certificate of Analysis has product information such as the active and inactive ingredients, lot number, and the manufacturing date. Underneath that, is the analysis of bulk oil and the CBD content, terpenes and physical attributes of the hemp oil. Next comes the third-party reports. These reports refer to the end product. Here are a few things to understand in those reports: Cannabinoid Content: This examines the isomers of CBD and THC. Some labs report non-detectable or ND for THC content, while others use Limit of Quantitation or <loq,> Pesticides: Similar to THC measurement, there will be a reporting of ND or <loq> Microbiology: This looks at microbial contamination, particularly yeast, mold, salmonella and E. coli. This testing examines current contamination and the ability for those microbes to grow in the future. These tests adhere to USP regulations for limits on microbials. Heavy metals: Includes arsenic, cadmium, lead and mercury, which are all heavy metals that can be present in soil and may be found on manufacturing equipment as well. This testing adheres to California's rules, which are the strictest in the country. </loq> </loq,>
  • How do I track my order?
    You will receive an email with tracking info when your order is shipped. If you would like to track the order from our site, you will need to create an account before placing an order. If you did not receive your tracking info or order confirmation, please contact us here
  • Why will it not let me check out?
    If you receive a message that you are unable to checkout and are located in Minnesota, please check your cart for these items: Disposable vape pens and cartridges HHC Products THCP products Delta-8 or Delta-9 containing more than 50mg per package These items are not shipped to Minnesota and are not available for curbside pickup.
  • What is your shipping policy?
    All orders are processed within 24 hours, Monday - Saturday. Orders placed before 3pm are usually processed the same-day. You will receive tracking info when your order ships and notifications at each stage until final delivery. We offer free standard shipping on orders of $50 or more. Expedited shipping is available for free on orders of $100 or more. ​ Standard shipping, USPS Priority Mail, USPS Priority Express, UPS Ground, UPS 2nd Day Air, and UPS Next Day Air delivery are all available with the rate determined at checkout. Shipping speeds are estimates provided by the carrier and may vary. Shipping fees are NOT eligible for refund. ​ PLEASE REMEMBER TIMES ARE ESTIMATES PROVIDED BY THE CARRIER AND MAY VARY SLIGHTLY. SHIPPING FEES WILL NOT BE REFUNDED. WE DO NOT SHIP OUTSIDE OF THE UNITED STATES ​ If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
  • Will my package be discreet?
    We send all of our products in plain kraft boxes with no logo. The return label will only show "Simply Crafted" for the sender.
  • Will I need to sign for my package?
    No, you do not need to be home to sign for your package. If you would like to have this changed and would like to sign for your package, just leave a note at the time of purchase and we will accomadate your request.
  • Do you ship to all 50 states in the US?
    Yes, we ship our products to all 50 states. We offer several different shipping options available to all 50 states in the USA. All of our hemp-derived products are THC compliant with the Farm Bill of 2018 and can be shipped to all 50 states, but it is still ultimately your responsibility to determine your own state's specific rules and regulations in regards to the specific product you intend to buy.
  • Do I need a medical marijuana card to buy products ?
    No, we are a hemp-derived product seller only, so you do not need a medical cannabis card to buy from our site. We only sell CBD, CBG, CBN, Delta-8, and hemp-derived legal limit delta-9 THC. HEMP-DERIVED PRODUCTS ONLY - CONTAINS LESS THAN 0.3% THC
  • Do you ship your products internationally?
  • What is your return policy?
    Return Policy Before placing an order through our store, we strongly recommend carefully researching the product you intend to purchase. If you would like any additional information about a product before making a purchase, please contact us. We have a team of friendly, experienced, and very knowledgeable Service Representatives standing by who are happy to help you find the perfect product. Refunds and Exchanges Refunds and exchanges are ONLY allowed if an incorrect or defective product is sent. Refunds will also be issued if tracking verifies that the package was not received. All products must meet the following conditions to be eligible for a refund or exchange: All Product(s) must be shipped back within 30 days of the original delivery date. All product(s) must be in original, unused and brand-new condition to receive a full refund. Product(s), that have been opened or have broken seals are not eligible for return or refunds. Incorrect Addresses Please make sure to carefully check the address entered before placing an order. We are not responsible for lost/stolen products if an incorrect address was entered at the time of purchase. Packages that can not be delivered due to an incorrect address will NOT be resent unless additional shipping fees are paid. If a refund is issued due to a returned package the original shipping fee will be deducted from the refund amount. Defective Products Customers are entitled to a replacement for defective products only during the manufacturer's warranty period and in accordance with the manufacturer's warranty return policy. Note: Certain manufacturers require that the customer process warranty claims with them directly. Customers are required to pay all shipping costs associated with a defective product return, unless the product was received not functioning at the time it was received by the customer. Otherwise, return shipping costs are the responsibility of the customer. Missing / Damaged Items Any purchases containing damaged items or which are missing must be reported within 72 hours of delivery. All glass products, components and accessories are not covered under warranty unless the product arrived damaged. Please contact us and we'll take care of the issue immediately. Return Instructions All return packages must be processed by contacting Customer Support. This will ensure proper processing of your return. We are not responsible for items sent to us without notification. We reserve the right to refuse or deny any return and may request additional information as a condition of the return. All accessories and product component parts must be returned with the unit. If the returned unit is determined to be operating normally upon inspection, we will need to ship the same unit back at the customer's expense. Returns will not be processed if the conditions of our Return Policy are not fully met. Buyer must understand and agree to pay for all shipping costs associated with returning the item(s). This includes non-reimbursement of any expedited shipping services selected at the time of purchase. We strongly recommend you insure your package as we are not liable for any product(s) lost or damaged in transit. Please allow 2 weeks for the processing of your return once it has arrived at our facility. Order Cancellations If you need to cancel your order for any reason, please contact us ASAP and we will try our best to accommodate your request if the order has not yet been shipped. If the order has already been shipped, it is no longer possible to cancel and refund. Notice We reserve the right to amend this Return Policy at any time by posting the amended terms on this page.
  • What payment options do you accept?
    We accept all major credit and debit cards which are processed through a encrypted secure server.
  • What are Simply Crafted's Hours Of Business?
    Simply Crafted is open for online ordering 24 hours a day, 365 days a year. Online orders are fulfilled Mon-Sat, except on some holidays. Simply Crafted is located at 726 NE Central Ave, Minneapolis, MN 55414 Store Hours Mon-Sat. 10am-8pm Sunday 10am-6pm
  • What are your in-store pickup hours?
    To select in-store pickup during checkout, scroll down or use the dropdown arrow for more shipping options. Orders can be placed in advance, but can only be picked up during regular store hours listed below. Orders are usually filled within 3-60 minutes. Pickup Hours Mon-Sat 10am-8pm Sunday 10am-6pm
  • How Does Local Same-Day Delivery Work?
    We offer same day delivery to the Minneapolis - Saint Paul area on orders placed before 5pm, Mon-Fri, and 2pm on Saturday. Orders placed after these times and on Sundays are fulfilled the next day. We use Street Fleet to discreetly fulfill these orders. Your order will usually arrive within a few hours and is guaranteed to arrive by the end of the day. How do you know if you're in our same-day delivery zone? If you see the option for same-day delivery during checkout, you are in an eligle area of the Twin Cities. Don't see the option for Local Delivery? Make sure to scroll or use drop down arrow to see all available shipping options.
  • Why do I have to verify my age?
    In order to remain compliant with all state and federal guidelines for age restricted products, we use the largest approved age verification system, If you are having issues or any questions that are not answered below, please reach out to our support team. FAQs about What information is required? For most customers, we only require name, date of birth, and address. If we cannot verify your age automatically, we will prompt you to submit an image of your government-issued photo ID - the same one you would present in a retail store to buy the same product. Please note that our software is often able to retrieve your name and address automatically from your payment or shipping credentials. In this case, you will only have to input your date of birth manually. How do I upload my photo ID? To make it as easy as possible, we have three options for sending us a photo ID: Take a picture using your webcam directly from our popup. Upload an image saved on any device. Enter your mobile phone number and we'll text you a link to complete the process on your phone. What kinds of photo IDs do you accept? If you are prompted to submit a photo ID to complete the age verification process, we will accept a government-issued ID such as a driver's license, state identification card, military ID, or passport. Your name, date of birth, and the expiration date must be visible, and name on the ID must match the name on the rest of your order information. The date of birth you enter into our popup must also match the ID, even if both are above the minimum age. Accurate records will allow you to pass the ID prompt next time. Certain IDs, such as military IDs, require images of the front and back to show us the necessary information. If you are having trouble uploading two images in one submission through our popup, please email them as attachments to and we will manually verify your order. Since we delete ID submissions automatically, two separate submissions cannot be verified. How is my information secured? The information you provide is used solely to verify your age. We never share or sell data to third-parties. Your privacy and security are important to us. Access to all of our services is protected with strong 256-bit AES encryption. All personal information is stored on a private internal network that is not connected to the internet. We will securely store your date of birth, name, and address so that we can verify you without photo ID if you order again. Photo IDs are not automatically stored; they are deleted as soon as you are verified. In some instances you will be prompted for consent to store your Photo ID if the website is required to meet compliance requirements. For more information, see our privacy policy. How long does it take to be verified? We can verify about 90% of U.S. customers instantly using just their name, address, and date of birth. If you cannot be verified automatically using basic order information, you will be prompted to submit an image of your photo ID. This process is easy and occurs within our popup; you will not be redirected from the checkout page. Once you have submitted a photo ID, it usually takes 10 to 30 seconds to verify you, depending on the number of requests in our queue. Can I cover sensitive information on my photo ID? No. In order to ensure the validity of the information on a Photo ID we need to make sure that the ID is clearly visible. Do I have to get verified every time I order? If you've uploaded an ID once and use the same name, address, and date of birth for your next order, you won't be asked to submit an ID again. If one of those three things changes or is entered inaccurately, we won't recognize you, triggering the ID prompt. There are certain exceptions, however. Websites can customize our settings to require an ID for every customer, whether new or returning. Settings vary from website to website and are updated at the website's discretion. I thought I was of legal age to buy this product! Why is it saying I'm not? We provide age verification services to a variety of business types. Most sell age-restricted merchandise such as alcohol or tobacco. Some may simply want to check your eligibility for a senior discount - our software is not one-size-fits-all. Every website chooses their own age requirements and our software enforces them. On December 20th, 2019 the federal legal age to purchase tobacco products, which include electronic cigarettes, was raised from 18 to 21 across the U.S. when the President signed legislation to amend the Federal Food, Drug and Cosmetic Act. The federal law supersedes state and local age requirements. Whether or not settings reflect current regulations is up to each website. For instance, many websites required all customers to be 21+ far before it became law, even if the state regulation was 18+. Some use our software to block purchasing entirely from states or cities. We uphold the settings websites choose and cannot override them. We understand that you may have a unique scenario and want to ask for an exception, but as a third party we simply uphold website requirements. Please contact the website directly if you have questions about their minimum age policies. Who do I contact for support? If you are experiencing any issues during the age verification process, please email our support team at We are available around the clock. To resolve issues unrelated to age verification (e.g. product inquiries, shipping times, etc.), please contact the website directly.
  • Do you have curbside pickup?
    Due to changing regulations and parking limitations, we no longer have curbside pickup available for regular customers. Please let us know in the notes section of your order if you have extenuating circumstances that prohibit you from coming the store and we will do everything we can to accommodate to your needs.
  • Will CBD Get Me High?
    No, CBD does not have any psychoactive properties that will make you feel "high" or intoxicated in anyway.
  • Do your CBD products contain THC?
    The majority of our products, including all CBD edibles, tinctures, and topicals contain 0% THC. Our disposable vape pens, cartridges, and vape ejuice also contain 0% THC. Our other CBD concetrates, such as the live resin, terp diamonds, bubble hash, kief, and all hemp flowers do contain trace amounts of THC, up to the federally allowed limit of 0.3% When looking at our smokable hemp flower or extracts' certifiacte of analysis, it's important to remember that there are different types of THC, (THCa, THCv, Delta-8 THC, etc.) and only Delta-9 is pyschoactive and regulated and restricted in some areas. Lab reports will typically distinguish between types of THC, so you'll want to look carefully at the Delta-9 THC content on the COA (Certificate of Analysis). For details about any specific product, please see our lab results or email us with further inquiries.
  • Will CBD Make Me Fail A Drug Test?
    First of all, CBD itself will not show up on a drug test. However, there are different types of CBD, known as broad-spectrum and full-spectrum. Broad-spectrum is less likely to be contaminated with any THC, which is all taken out in the synthesizing process. Full-spectrum CBD, on the other hand, contains all naturally occurring compounds of the cannabis plant, which means trace amounts (0.3% or less) of THC, which can conceivably show up on a drug test. These tests - whether mouth swab, urinalysis, or the less common blood or hair sample - don’t check for CBD, but even these tiny amounts of THC that don’t get you high might still present an obstacle to employment. So if you’re a CBD user who may be subject to random drug tests, it’s best to opt for CBD with no THC.
  • Is Delta-8 THC legal in my state?
    Even though Delta-8 THC is federally legal, since it's compliant with the 2018 Farm Bill, some states have chose to ban Delta-8. As of January 2022, Delta-8 THC is NOT legal 19 states: Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Kentucky, Idaho, Iowa, Michigan, Mississippi, Montana, New York, North Dakota, Rhode Island, Utah, Vermont, and Washington. If you live in any of these states, it is NOT legal to buy Delta-8 products. Delta-8 THC is legal in the other 31 states: Alabama, Florida, Georgia, Hawaii, Illinois, Indiana, Kansas, Louisiana, Maine, Maryland, Massachusetts, Minnesota, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Virginia, West Virginia, Wisconsin, and Wyoming. If you live in any of these states it is legal to buy Delta-8 THC products.
  • Is HHC Legal In My State?
    The overarching question regarding HHC and its legality always points towards the 2018 Farm Bill. The 2018 Farm Bill is a historic piece of legislation because it legalized all hemp-derived products at the federal level. However, the bill clearly states that all hemp-derived products must not cross the 0.3% THC threshold. HHC presents a slight conundrum to lawmakers because it is derived from hemp and primarily synthesized from THC. However, once converted from THC — HHC is a prominent cannabinoid that does not share the exact same chemical structure as THC. Although lawmakers appear to have many questions regarding the legal standing of HHC — the federal government has already paved the way for HHC with the 2018 Farm Bill. Like medical and recreational cannabis, individual states retain the power to prohibit certain substances even if the federal government has given the green light to HHC. Although a majority of states in the US allow the sale of HHC — there are still many holdouts that make it challenging to acquire HHC. Lastly, it’s important to note that the legal status of HHC can change overnight. From legal to illegal and vice versa, HHC is a new cannabinoid forcing lawmakers to consider what it means to be derived from hemp while retaining minor psychoactive effects. States With Legal HHC If you live in any of the states we’re about to discuss — consider yourself lucky. California Alabama Connecticut Florida Georgia Hawaii Indiana Kansas Louisiana Maine Maryland Massachusetts Michigan Minnesota Missouri Nebraska Nevada New Hampshire New Jersey New Mexico North Carolina Ohio Oklahoma Oregon Pennsylvania South Carolina South Dakota Tennessee Texas Virginia West Virginia Wisconsin Wyoming States That Prohibit HHC If you live in any of the states below — don’t fret. Some of these states may clarify their laws surrounding chemically modified isomers (HHC) in the near future. Washington Alaska Arizona Arkansas Colorado Delaware Idaho Illinois Iowa Kentucky Mississippi Montana New York North Dakota Rhode Island Utah Vermont
  • Is CBD legal in my state?
    Cannabidiol is federally legal in the United States under the Farm Bill of 2018. However, three states have chose to ban the sale of all CBD products in their state. CBD is NOT legal in any form in Idaho, Iowa, and South Dakota. CBD and other hemp derived products are legal in the other 47 states, so long as they contain less than 0.3% THC. Below is a state-by-state guide to what types of CBD are legal in each state. All products sold by Simply Crafetd CBD contain less than the fedearlly mandated legal limit set forth by the 2018 Farm Bill and are compliant with Minnesota Statute 151.72
  • Can I buy Delta-8 THC here?
    Simply Crafted does sell Delta-8 products, but delta-8 products DO NOT ship to Minnesota and are NOT available for curbside pickup (with the exception of two MN Compliant D8 gummies).
  • Can I buy Delta-9 THC products here?
    Yes, we do sell hemp derived delta-9 THC products. Our d9 THC products can be be found in a collection here
  • Can I buy Delta-10 THC products here?
    No, we do not carry any Delta-10 products. You can buy delta-10 products here Learn more about Delta-10 THC here
  • Can I buy HHC products here?
    Yes, Simply Crafted does sell HHC vape pens, edibles and other Hexahydrocannabinol products. However, we DO NOT ship these products to Minnesota or any other state where local laws prohibit HHC, and these items are NOT available for curbside pickup.
  • Can I buy THC-O products here?
    No, Simply Crafted CBD does not sell THC-O. Learn more about THC-O Acetate here
  • Do you have indica products?
    Yes, we have a whole collection of Indica products that you can find here
  • Do you have sativa products?
    Yes, we have a whole collection of Sativa products that you can find here
  • Do you have CBD products for sleep?
    Yes, we have a whole collection of Sleep Aid products that you can find here
  • How Do I Know How Much CBD Is Right For Me?
    If you're just starting off using CBD oil, we suggest a 10mg - 25mg dose. So a 300mg Tincture or Edible would work well. For a more seasoned cannabis user, we reccomend trying 25mg +, up to 100mg doses. A 1500mg - 3000mg CBD oil would work well for this. If you prefer to smoke or vape CBD, we reccomend new users to try a preroll hemp flower cone or the timed-dose vape pen. More experienced cannabis smokers may find the CBD live resin and flower a better fit. For more info on how much CBD you should take, see our blog on the subject, or contact us using the contact form.
  • Do you have lab tests for your products?
    We have Certificates Of Analysis for all of our CBG & CBD products. We use reputable third-party labs and rigorously test our hemp flower, cannabis extractions and infusions so that only the most effective, best CBD products are sold to you. *** When looking at certifiactes of analysis, it's important to remember that there are different types of THC, (THCa, THCv, Delta-8, etc.) and only Delta-9 is pyschoactive and regulated and restricted in some areas. Lab reports will typically distinguish between types of THC, so you'll want to look carefully at the Delta-9 THC content on the COA. ***
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